Game Crashes

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Dingbawz
Posts: 13
Joined: Thu Sep 29, 2022 1:36 pm

Game Crashes

Post by Dingbawz »

Hello. I don't know where I report crashes. My game crashes on November 1, 2039 at 00:00:00 doesn't matter what I do. Change everything I'm doing up to that point from a previous save a month ago in game and then as soon as I press play it crashes to desktop. So basically what I'm saying is I have no idea why it's crashing.

Any help would be great.
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johnnylump
Site Admin
Posts: 1262
Joined: Wed Nov 11, 2015 4:12 am

Re: Game Crashes

Post by johnnylump »

support@pavonisinteractive.com or post on our Discord

These are our guidelines on Discord for what we need:
Post your current build version, like 0.3.20. It is visible in your start screen.

Please provide a zipped savegame if available. Saves are located in
\Documents\My Games\TerraInvicta\Saves

Also please provide the files Player.log and Player-prev.log from this directory: \Users\YOUR NAME\AppData\LocalLow\Pavonis Interactive\TerraInvicta.

This may require un-hiding your AppData folder in Windows.

Try fixes to common issues here before reporting:
viewtopic.php?f=26&t=29477

How to change your Steam branch to test if a bug is already fixed in a newer version:
viewtopic.php?p=56648#p56648

We cannot investigate or troubleshoot saves from modded games, even if the mods seem unrelated to the crash. You have put your game is in a different state than our internal builds and we will not be able to reproduce the conditions you are playing in, nor do we have the staffing to investigate bugs modders may have introduced.

Note that we are internally tracking a few crashes that are solved by a restart. We do want information on those, too.
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